Privacy Policy

This Privacy Policy explains the principles regarding the processing of personal data within the scope of the online services provided through signup.dentakay.com, which is operated by Dentakay for advance payment / deposit collection purposes. 

1. Data Controller Identity 

In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is: 

Dentakay Oral and Dental Health Services Ltd. 
Address: Çobançeşme, Sanayi Cd. 44A No:16, 34196 Bahçelievler, Istanbul, Turkey 
Phone: +90 541 600 80 08 
Email: info@dentakay.com 

2. Categories of Personal Data Processed 

Within the scope of transactions carried out via signup.dentakay.com, the following personal data may be processed: 

Identity Data 

• First name 

• Last name 

Contact Data 

• Phone number 

• Email address 

Financial Transaction Data 

• Selected package information 

• Payment amount 

• Transaction date and payment status 

Important Notice: 
Dentakay does not process, store, or have access to credit/debit card information such as card number, CVV, or expiration date. 
All payment details are processed directly through authorized payment service providers. 

Health / Service Request Data 

• Declared treatment needs or service-related information provided by the user (if any) 

3. Purposes of Processing Personal Data 

Personal data collected through this website are processed for the following purposes: 

• Collection of advance payments / deposits for selected service packages 

• Execution and verification of payment transactions 

• Initiation of appointment scheduling and treatment processes 

• Communication with the user regarding the service 

• Fulfillment of legal, financial, and regulatory obligations 

• Sending commercial electronic communications only if explicit consent is provided 

4. Payment Transactions and Card Data 

Payments made via signup.dentakay.com are processed through: 

• Türkiye İş Bankası A.Ş., and T.C. Ziraat Bankası A.Ş. 

• Authorized payment infrastructure providers. 

Dentakay: 

• Does not access card data 

• Does not store card data 

• Does not process card data 

All payment transactions are carried out in accordance with PCI-DSS security standards of the relevant payment institutions. 

5. Commercial Electronic Communications 

If the user provides explicit consent, Dentakay may send: 

• SMS 

• Email 

• Phone calls 

• WhatsApp / WhatsApp Business messages 

for purposes such as appointment reminders, informational messages, and marketing communications. 

Such consent may be withdrawn at any time by the user. 

6. Transfer of Personal Data 

Personal data may be transferred, within the scope of the stated purposes, to: 

• Payment service providers 

• Accounting and financial service partners 

• Legally authorized public institutions and authorities 

For international patients, personal data may be transferred abroad provided that necessary technical and legal safeguards are implemented in compliance with applicable data protection regulations. 

7. Method and Legal Basis of Data Collection 

Personal data are collected electronically through: 

• Website forms 

• Shopping cart and checkout screens 

• Information directly provided by the user 

Legal bases for processing include: 

• Explicit consent 

• Performance of a contract 

• Compliance with legal obligations 

• Legitimate interests 

in accordance with KVKK Article 5 and GDPR Article 6. 

8. Data Retention Period 

Personal data are retained only for the period required by the purposes of processing and applicable legislation. Upon expiration of such periods, data are deleted, destroyed, or anonymized in accordance with legal requirements. 

9. Rights of the Data Subject 

Under KVKK Article 11 and GDPR, users have the right to: 

• Learn whether their personal data are processed 

• Request information regarding processed data 

• Learn the purpose of processing and whether data are used accordingly 

• Request correction of incomplete or inaccurate data 

• Request deletion or destruction of personal data 

• Learn third parties to whom data are transferred 

• Object to data processing 

• Exercise other rights granted under applicable data protection laws 

Requests may be submitted via info@dentakay.com. 

10. Effectiveness 

This Privacy Policy enters into force as of the date it is published on signup.dentakay.com.